ELLOZZE WANTS TO REASSURE YOU AND DOES ITS BEST TO KEEP THINGS AS SMOOTH AS POSSIBLE DURING THE LOCKDOWN.
We couldn't avoid it, here we are, ready for lockdown round two !
We're sending lots of positive vibes your way and take the opportunity to share some useful information:
Can’t decide between two styles? Would like to make a return or have any questions about deliveries?
We remain available to answer any questions you may have.
– Via email : email@example.com
– On Instagram, slide in our DMs
– On Facebook, slide in our inbox
Our eshop remains open and you can place your orders as usual. You can browse our new Fall-Winter collection right here, and we still have previous collections styles available up to 70% off on our outlet page right here.
- France: Free 48H delivery & free returns. For Corsica, expect longer delays.
- European Union: Free delivery with code FREESHIP, returns at the customer's expense
- Paris and inner suburbs: 4H Express Delivery for 25€ (orders placed before 3PM Monday to Friday)
Returns are usually to be made within 14 days of receipt at the customer’s expense. We have extended our return policy to 30 days from the package reception date, until the end of the lockdown.
For any question, we remain available at firstname.lastname@example.org